Shipping & Delivery
Thank you for choosing Picsqueen! We are thrilled to offer our products , like photo books, personalized gifts, photo prints, holiday cards, home decor, wall art, and more. Please review the following guidelines regarding shipping and delivery to ensure a seamless experience.
Shipping Destination Restrictions
We ship our products to the United States; however, deliveries to islands and military bases are not available at this time. We appreciate your understanding of this matter.
Processing Time
Upon receipt of your order, please allow 2-3 business days for processing. Our team works diligently to ensure that all orders are handled promptly and efficiently. In the United States, the delivery time is 5-7 business days, depending on the distance of your address from the warehouse.
Shipping Rates
Our shipping charges are calculated based on weight and destination. The applicable rates will be displayed at checkout before finalizing your purchase，sometimes even take advantage of free shipping offers.
Shipment Confirmation & Order Tracking
Once your order has been processed and shipped, a confirmation email will be sent, including tracking information. This will allow you to monitor the progress of your delivery.
Damages
Picsqueen is liable for any products damaged or lost during shipping. If you received your order damaged, please contact us to file a claim.
For more details, kindly refer to our Returns & Exchanges Policy and Terms of Service.
If you have any further questions about our shipping policy, feel free to contact us, and we'll be happy to assist you.
Thank you for choosing Picsqueen!